Agora, Inc. is a global leader in Real-Time Engagement Platform-as-a-Service (RTE-PaaS) solutions. The company provides developers with application programming interfaces (APIs) and software development kits (SDKs) to seamlessly embed real-time voice, video, chat, and interactive streaming into their applications. Operating under a dual-brand strategy with Agora serving the global market and Shengwang focused on China, the company is distinctive for its proprietary Software-Defined Real-Time Network (SD-RTN) and its expanding capabilities in conversational AI infrastructure.
Agora derives a substantial portion of revenue from a limited number of customers; in 2023, 2024 and 2025 its top ten customers (after aggregating customers with multiple accounts) accounted for approximately 24.1%, 23.1% and 23.7% of revenues, respectively.