Deal Timeline

Plotted by close date where disclosed, otherwise announcement. Select any marker to jump to the deal entry.

The Acquisition Playbook.

Three patterns run through 8X8's acquisitions — what it looks for, how it pays, and how it folds in what it buys.

01
Acquisition criteria
Buying its way to a full XCaaS stack.
8x8 assembled the pieces of its platform through acquisition — contact center (Contactual, DXI), messaging and CPaaS (Wavecell), and enterprise UCaaS (Fuze) — then integrated them into a single-vendor XCaaS offering that unifies UCaaS, CCaaS and CPaaS. Management framed the Fuze deal as accelerating '8x8 XCaaS innovation' as it drove to become a '$1 Billion revenue SaaS business.'
FuzeWavecell Pte. Ltd.ContactualVoicenet Solutions LimitedDXI Group Limited
02
Capital deployment
Paying in equity, and retaining talent with it.
Contactual was almost entirely stock ($30.6M of $31.8M); Wavecell mixed cash and stock with 2.6 million shares issued, including time- and performance-vesting retention shares; Fuze was roughly $130M cash and $120M stock. 8x8 repeatedly used its shares plus retention grants to fund deals and keep acquired engineering teams.
FuzeWavecell Pte. Ltd.ContactualVoicenet Solutions LimitedDXI Group Limited
03
Integration approach
Going global through UK and Asia targets.
Voicenet and DXI (both UK) extended 8x8's European reach, while Wavecell (Singapore) added a CPaaS foothold across Asia-Pacific. 8x8 cited expanding its 'global presence, especially in continental Europe' with Fuze and growing international deployments across EMEA and APAC.
FuzeWavecell Pte. Ltd.ContactualVoicenet Solutions LimitedDXI Group Limited

The Full Deal Book

8 acquisitions — each with the deal value, financing structure, target revenue, and executive commentary where disclosed.

01 Fuze, Inc. · United States (Cambridge, Massachusetts), with global operations including continental Europe $250M
Announced Dec 2021 Closed Jan 2022 Cash and stock
Enterprise UCaaScloud telephonyunified communicationscontact center

Fuze was a provider of cloud-based unified communications for the enterprise, with global operations spanning unified communications and contact center. 8x8 folded Fuze into its XCaaS (eXperience Communications as a Service) platform to add scale, a larger enterprise customer base, and a stronger presence in continental Europe. The disclosed consideration of roughly $250 million was split about $130 million cash and $120 million stock, with up to $130.2 million earmarked to retire Fuze debt and pay out non-accredited holders. approximately $250 million (approximately $130 million cash and $120 million in 8x8 common stock).

The migration to cloud-based communications and engagement is accelerating as organizations worldwide shift to hybrid work models, creating a multi-billion dollar opportunity. The acquisition of Fuze expands our operational scale and extends our global presence as we meet enterprise demand for our XCaaS integrated UCaaS and CCaaS solution.Dave Sipes — CEO, 8x8
Combining resources and expertise with 8x8 is a natural fit, bringing with it needed scale and accelerating the pace of product innovation with differentiated solutions that capitalize on this massive opportunity.Brian Day — CEO, Fuze
02 Wavecell Pte. Ltd. · Singapore (Asia-Pacific) $125M
Announced Jul 2019 Closed Jul 2019 Cash and stock
CPaaSprogrammable SMS/messagingvoice and chat APIs

Wavecell was a Singapore-based communications-platform-as-a-service (CPaaS) provider offering programmable messaging (SMS), voice, video and chat APIs, with a strong presence across APAC and EMEA. 8x8 acquired all outstanding equity of Wavecell under a Share Purchase Agreement for total consideration of about $125 million in cash and stock, issuing 2,628,761 shares (including time- and performance-vesting shares for employee retention); Wavecell became a wholly owned subsidiary. approximately $125 million (cash and stock).

03 Contactual, Inc. · United States $31.8M
Announced Sep 2011 Closed Sep 2011 Primarily stock
Cloud contact centermultichannel customer interaction management

Contactual was a provider of cloud-based call center and customer-interaction-management software. 8x8 acquired 100% of Contactual's stock via merger, issuing about 6.5 million shares (roughly 1.0 million held in escrow for indemnification). The technology became the foundation of the 8x8 Virtual Contact Center, 8x8's hosted multichannel contact-center product. approximately $31.8 million ($0.9 million cash, $30.6 million in stock and $0.3 million in options; 6,484,900 shares issued).

04 Voicenet Solutions Limited · United Kingdom $19.3M
Announced Nov 2013 Closed Nov 2013 Cash
Cloud PBX/telephonyunified communicationsUK customer base

Voicenet Solutions was a UK-based provider of cloud communications and collaboration services. 8x8 purchased all of Voicenet's outstanding shares for total consideration of about $19.3 million (with $3.0 million in escrow released to sellers over two anniversaries), holding Voicenet through a newly formed UK subsidiary. The deal added roughly $20.8 million of goodwill and customer-relationship intangibles (about a 7-year life). approximately $19.3 million (including $3.0 million placed in escrow).

05 DXI Group Limited · United Kingdom $22.5M
Announced May 2015 Closed May 2015 Cash
SaaS contact centercall-center workflowcloud telephony

DXI (DXI Limited together with API Telecom, Easycallnow and RAS Telecom) provided SaaS for call-center solution workflows in the UK. 8x8, through its UK subsidiary, bought the entire share capital for approximately $22.5 million, with a portion held in escrow. 8x8 later re-evaluated the product strategy, discontinuing the ContactNow stand-alone product and recording a $9.5 million impairment of DXI goodwill and other assets in fiscal 2018. approximately $22.5 million.

06 LeChat, Inc. (Sameroom) · United States $3.1M
Announced Jan 2017 Closed Jan 2017 Cash
Team chat interoperabilitymessaging bridges

LeChat, Inc. operated Sameroom, a messaging-interoperability service that connected different team-chat and messaging platforms. 8x8 acquired all preferred and common shares under an Agreement and Plan of Merger for about $3.1 million total consideration ($2.4 million to preferred holders, $0.2 million to common holders and $0.5 million into escrow), recording developed-technology intangibles and goodwill. approximately $3.1 million ($3.115 million total consideration).

07 MarianaIQ, Inc. · United States Not disclosed
Announced Apr 2018 Closed Apr 2018
AI/ML technologydata science talent

Under an asset purchase agreement, 8x8 bought technology and other assets from MarianaIQ to strengthen the artificial-intelligence and machine-learning capabilities of its X Series product suite. The acquired developed technology was recorded as an identifiable intangible asset (about a two-year life); the deal was not material to 8x8's revenue or net loss and terms were not separately disclosed.

08 Jitsi (assets acquired from Atlassian Corporation PLC) · Open-source project (assets acquired from Atlassian Corporation PLC) Not disclosed
Announced Oct 2018 Closed Oct 2018
WebRTC videoopen-source video meetingsvideo routing/interoperability

8x8 acquired assets relating to the Jitsi open-source video-communications technology from Atlassian under an asset purchase agreement. Jitsi extended 8x8's platform with scalable, standards-based (WebRTC) video routing and interoperability. 8x8 continued to support the open-source Jitsi project and built 8x8 Video Meetings on it — a free video product that surpassed 20 million monthly active users globally by May 2020. Terms were not separately disclosed.

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