Twilio acquired Ytica.com a.s. for $21.8 million (cash, of which $3.2 million held in escrow), a transaction announced in 2018.
Acquired a Czech Republic developer of contact-center reporting and analytics to add speech analytics and workforce-optimization capabilities to Twilio's contact-center offering (Twilio Flex).
Acquired a Czech Republic developer of contact-center reporting and analytics to add speech analytics and workforce-optimization capabilities to Twilio's contact-center offering (Twilio Flex).
Advisory firms were not disclosed for this transaction.