Freshworks Inc.

Freshworks Inc., founded in 2010 and headquartered in San Mateo, California, United States, is a leading provider of cloud-based customer engagement and IT service management software. The company’s subscription-based model drives recurring revenues with flagship products like Freshdesk, Freshservice, and Freshsales. Led by CEO Girish Mathrubootham, Freshworks has grown its customer base to over 50,000 while competing with firms such as Zendesk and ServiceNow. Strategic investments in AI and international expansion continue to fuel its future growth.

In February 2026, the Board of Directors approved a stock repurchase program for the repurchase of up to $400 million of the Company's outstanding Class A common stock. This followed an earlier $400 million program approved in November 2024, which was completed in August 2025; during the year ended December 31, 2025 the Company repurchased 26,895,424 shares of Class A common stock under that program for an aggregate purchase price of $384.5 million (average price of $14.29 per share), and during the year ended December 31, 2024 it repurchased 985,234 shares for an aggregate price of $15.5 million (average price of $15.77 per share).