Earnings summary

1 800 Flowers Com Inc Q1 2026 results

Reported 2025-10-30View full transcript

Snapshot

1 800 Flowers Com Inc reported $215M of revenue in Q1 2026, up -11.1% year over year, with diluted EPS of $-0.83 and an operating margin of -23.5%.

Revenue
$215M
YoY growth
+-11.1%
Diluted EPS
$-0.83
Operating margin
-23.5%
$215M
Revenue
+-11.1%
YoY growth
$-0.83
Diluted EPS
-23.5%
Operating margin
01 Key takeaways

What management said

  • Reconciliations of these non-GAAP financial measures to the most directly comparable GAAP measures can be found in the tables of our earnings release.
  • As I mentioned in our last call, we view fiscal 2026 as a year of stabilization for the company focused on building a foundation for long term sustainable growth.
  • We began to make major changes in our customer acquisition and marketing strategy during the first quarter.
  • In Q1, we made a fundamental shift to focus on marketing contribution margin, which allows us to better allocate resources and optimize spending, ensuring that our marketing dollars drive measurable returns.
  • In the short term, we could see additional pressure on the top line as we recalibrate our approach toward a positive marketing contribution margin on paid traffic.
  • As we pivot toward a greater focus on contribution margin, we are placing a stronger emphasis on optimizing our marketing spend to drive profitable growth, not just higher sales.
  • Efficiency ensures we are maximizing our marketing dollars, reducing waste, and aligning spend with our highest return channels.
  • Together, these improvements directly impact our top and bottom lines by increasing awareness, accelerating customer acquisition, and improving retention.
  • At the end of the day, this strategy positions us for stronger and more sustainable growth and profitability.
  • This approach is intended to improve productivity and maximize return on investment by increasing conversion and average order value as customers attach other categories merchandise on our primary platforms.
  • I am thrilled to welcome Melanie Babcock to our company as Chief Marketing and Growth Officer.
  • Her proven ability to scale brands, build high-performing businesses, and create customer-centric growth strategies make her the perfect partner for this new chapter of our journey.
Read the full Q1 2026 transcript

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