About This Deal

JPMorgan Chase & Co acquired cxLoyalty (Global Loyalty business), a transaction completed in December 2020. The deal was a Carve-out.

cxLoyalty (Global Loyalty business) operates in Travel & loyalty technology, is based in Stamford, Connecticut, USA. JPMorgan Chase acquired the Global Loyalty business of cxLoyalty Group Holdings, including its loyalty technology platforms, a full-service travel agency, and gift-card and merchandise services. The deal expanded Chase's ability to offer travel and rewards experiences to its card customers, who continued to use Ultimate Rewards.

Own the technology and travel-booking capabilities behind its card rewards program rather than relying on a third party.

Consumer & Community Banking (card rewards)

Deal Terms

Acquirer
JPMorgan Chase & Co
Target
CxLoyalty (Global Loyalty business)
Value
Not disclosed
Date
December 2020
Type
Carve-out
Status
Ready

Transaction Details

Target HQ
Stamford, Connecticut, USA
Segment
Travel & loyalty technology
Announced
December 28, 2020
Closed
December 31, 2020

In Their Words

On December 31, 2020, JPMorgan Chase acquired the Global Loyalty business of cxLoyalty Group Holdings, Inc. This includes cxLoyalty's technology platforms, full-service travel agency, and gift card and merchandise services.JPMorgan Chase, FY2020 10-K, Acquisitions note

Advisors

Advisory firms were not disclosed for this transaction.

Related Deals & Entities

Sources: Press release ↗ · Last updated July 14, 2026

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