Freshworks acquired Natero, Inc., a transaction announced in May 2019, structured as Acquisition.
Natero, Inc. is based in United States. Natero is a customer-success management software company whose SaaS platform applies machine learning to help businesses reduce churn and grow customer accounts. Freshworks acquired Natero to add customer-success capabilities to its unified customer-engagement platform.
Extend Freshworks' platform into customer success alongside marketing, sales and support.
Advisory firms were not disclosed for this transaction.