Our 2026 approach prioritized margin recovery and product stability with a deliberate trade-off on membership growth, particularly in Medicare and commercial markets. We continue to expect membership attrition and negative margins in 2026, in light of continuing high trend and insufficient funding, with modest margin improvements beginning in 2027. The pricing actions we have previously discussed are materializing as intended, preserving margin while contributing to some moderation and growth. At this point in the year, we expect membership to contract consistent with previous guidance, but centering more around a drop of 1.3 million.

Across Optum, positive first quarter results reflect strengthened operations, continued investment in growth, and changes that make engaging with us easier for patients and provider and clinician partners. A key part of the progress is Optum Health's return to a disciplined, integrated value-based care model. We are improving patient experience and outcomes through efforts to stabilize staffing, increase productivity, improve scheduling, and standardize workflows in both our value-based and fee-for-service models. One example, our West region, where in response to rising patient acuity, we deployed more data-driven, clinically-led navigation in areas such as hospital admission and discharge, skilled nursing facility transitions, and emergency department encounters.

Within our fee-for-service businesses, we've brought more managed structure and accountability, starting with clearer scheduling guidelines, stronger regional leadership, and better data and analytics to match supply and demand. They have already driven a 12% year-over-year increase in patient-facing hours, which is better for both clinicians and patients. For the first quarter, we reported adjusted earnings per share of $7.23, well ahead of our expectations and backed by strong quality metrics, including cash flows and reserves. Total revenues in the quarter were $111.7 billion, reflecting 2% growth year-over-year, driven by disciplined pricing actions and member mix.

What went well
  • All major business segments exceeded plan for the quarter; adjusted EPS of $7.23 came in well ahead of expectations.
  • Reported medical care ratio improved to 83.9% from 84.8% in Q1 2025, driven by pricing discipline, medical cost management and favorable reserve development.
  • Optum Health delivered $1.3 billion of adjusted earnings, ahead of internal plan, reflecting clinical and operational improvements such as an approximately 35% first-month reduction in skilled nursing admissions in the West region.
  • Full-year 2026 outlook was raised to greater than $18.25 per share.
  • Debt-to-capital ratio was brought down to 42.9%, on track to the 40% year-end goal, and share repurchases were initiated earlier than anticipated with at least $2 billion expected by end of Q2.
  • Optum Rx onboarded more than 800 new clients and Optum Insight AI products gained traction (Optum Real reached 500 million transactions year-to-date).
What went wrong
  • Medicare medical trends remained elevated due to continued service intensity and higher provider billing patterns consistent with year-end 2025.
  • Medicaid still expects negative margins and membership attrition in 2026 amid high trend and insufficient state funding, with only modest improvement seen beginning in 2027.
  • Individual ACA business continues to contract, with total membership expected to decline by approximately one-third in 2026 and any 2026 profits pledged as refunds.
  • Total domestic membership declined to 49.1 million from 49.8 million at the end of 2025 as the company traded membership growth for margin recovery.
  • Operating cost ratio was 13.8%, elevated by roughly $900 million of incentive compensation (versus $35 million in Q1 2025) and timing of targeted investments.

Guidance Changes

MetricPeriodCurrent guidance
Adjusted EPSFY2026greater than $18.25 (raised)
AI-related investmentFY2026nearly $1.5 billion (on track)
UHC Medicare Advantage membershipFY2026drop centering around 1.3 million (modestly narrowed)
Share repurchasesby end of Q2 2026at least $2 billion, initiated earlier (accelerated)
Debt-to-capital ratioyear-end 202640% target (improving)
Medical prior authorizationsend of 2026reduce by 30% or more

Performance Breakdown

MetricYoYNote
Total revenues +2% to $111.7 billion disciplined pricing actions and member mix
Medical care ratio 83.9% vs 84.8% in Q1 2025 pricing discipline, strong medical cost management and favorable reserve development (net prior-year development a little north of $500 million)
Operating cost ratio 13.8% timing of targeted investments plus roughly $900 million of incentive compensation versus $35 million a year earlier
Total domestic membership 49.1 million vs 49.8 million at year-end 2025 deliberate trade-off favoring margin recovery over membership growth
Operating cash flow $8.9 billion (1.4x net income) strong operating results and quality reserves

Earnings Call Themes & Trends

TopicPrevious mentionCurrent periodTrend
Medicare Advantage medical trend~7.5% 2025 trend, priced ~10% for 2026elevated but in line with pricing; modest favorability in government programsStable to slightly favorable
Optum Health turnaroundback-to-basics value-based care restructuring$1.3 billion adjusted earnings, clinical management gains, path to 6%-8% marginsImproving
Enterprise AI investmentnearly $1.5 billion planned for 2026on track; Avery chatbot, Optum Real, ~2:1 expected returnExpanding
Prior authorization reformidentified source of friction~95% electronic, ~50% real-time, targeting 30%+ reduction in medical PAsProgressing
Capital deploymentreturn to historical practices in H2 2026buybacks initiated early, $2 billion+ by Q2Accelerated

Q&A Summary

Is Medicare Advantage trend running closer to the ~10% priced or the historical 7%-8%, and where is it moving? (A.J. Rice, UBS)
Tim Noel said trend is progressing in line with expectations at the elevated 2025 levels, with modest favorability in government programs including MA; no inflection point, and the company is comfortable with its 2026 pricing posture.
What is driving Optum Health outperformance this quarter, and why are earnings front-half weighted? (Andrew Mok, Barclays)
Krista Nelson cited favorable restatement of prior-period medical in clinically-managed markets plus operating and cost improvements (12% year-over-year increase in patient-facing hours); with Optum Financial moved to Optum Insight, Optum Health now resembles a risk business with earnings concentrated in the first half.
Is the $1.3 billion the right comparable to the $1.575 billion Optum Health guide, and how did Optum Insight/Rx run versus plan? (Justin Lake, Wolfe Research)
Wayne DeVeydt confirmed $1.3 billion is the clean comparable and said all four segments exceeded internal plan; Optum Insight and Rx are now fully burdened by incentive compensation in Q1, unlike the prior-year quarter, distorting year-over-year comparisons.
Confidence in 2027 MA margin recovery given the final rate, and participation in the BALANCE Model for GLP-1s? (Stephen Baxter, Wells Fargo)
Bobby Hunter said 2027 trend is still meaningfully above funding but the aspiration is the upper half of the 2%-4% long-term range; the company is on track for a 50 bps 2026 margin advance and is working through BALANCE Model challenges, joining the bridge demo in July.
Can you quantify prior-year development in the quarter? (George Hill, Deutsche Bank)
Wayne DeVeydt said net prior-year development was a little north of $500 million for the organization, and that a similarly prudent reserve level was established at March 31.
Do you have internal AI savings targets and could AI structurally shift Optum Insight's growth rate? (Ann Hynes, Mizuho)
Sandeep Dadlani said about a third of the ~$1.5 billion AI spend goes to Optum Insight software/platforms and two-thirds to internal processes, with a conservative 2:1 expected return and many use cases paying back within 12-18 months.

More on Unitedhealth Group Inc

Reported 2026-04-21 · figures from the Unitedhealth Group Inc Q1 2026 earnings call.

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