We're streamlining this part of the call to move more quickly to your questions and to minimize the amount of time spent on repeating what you have already seen in the earnings materials. With that, turning to this quarter's results, the firm reported net income of $14.4 billion, an EPS of $5.07 with an ROTC of 20%. Revenue of $47.1 billion was up 9% year on year, predominantly driven by higher markets revenue as well as higher fees across asset management, investment banking, and payments. The increase in NII driven by the impact of balance sheet growth and mix was offset by the impact of lower rates.

Expenses of $24.3 billion were up 8% year on year, driven by similar themes as in prior quarters, including higher volume and revenue-related expense. In terms of the balance sheet, we ended the quarter with a CET1 ratio of 14.8%, down 30 basis points versus the prior. Revenue of $19.5 billion was up 9% year on year, predominantly driven by higher NII, largely incurred on higher revolving balances. Revenue of $19.9 billion was up 17% year on year, driven by higher revenues across markets, payments, investment banking, and security services.

Our pipeline remains robust, and the outlook along with the market backdrop and client sentiment continues to be upbeat. Turning to Asset & Wealth Management, AWM reported net income of $1.7 billion with pre-tax margin of 36%. Record revenue of $6.1 billion was up 12% year on year, predominantly driven by growth in management fees due to long net inflows and higher average market levels as well as higher brokerage activity. Before turning to the outlook, Corporate reported net income of $825 million and revenue of $1.6 billion.

What went well
  • Reported net income of $14.4 billion, EPS of $5.07, and a 20% ROTCE, with revenue of $47.1 billion up 9% year-on-year.
  • CIB revenue rose 17% year-on-year to $19.9 billion, with IB fees up 16% on an active IPO market, FICC up 21%, and equities up 33% with notable prime outperformance.
  • AWM posted record revenue of $6.1 billion, up 12% year-on-year at a 36% pre-tax margin, with quarterly long-term net inflows of $72 billion and AUM up 18% to $4.6 trillion.
  • CCB revenue was up 9% to $19.5 billion, and the firm retained the number one retail deposit share for a fifth consecutive year.
  • The Sapphire refresh drove the best year ever for new account acquisitions in the Sapphire portfolio, with over 400,000 net new checking accounts in the quarter.
  • Consumers and small businesses remained resilient with early-stage delinquencies stable and slightly better than expected.
What went wrong
  • Credit costs rose to $3.4 billion, including net charge-offs of $2.6 billion and a net reserve build of $810 million.
  • Wholesale charge-offs were elevated on a couple of instances of apparent fraud in secured lending facilities, including $170 million from the Tricolor situation.
  • Expenses of $24.3 billion were up 8% year-on-year on higher volume and revenue-related expense and similar prior-quarter themes.
  • CET1 ratio fell 30 basis points to 14.8% as higher RWA from wholesale lending in both banking and markets weighed on capital.
  • Retail deposits were roughly flat as the balance-per-account growth inflection was pushed out on a lower savings rate, strong equity-market flows into investments, and lingering yield-seeking flows.

Guidance Changes

MetricPeriodCurrent guidance
NII ex-MarketsQ4 2025approximately $23.5 billion (new fourth-quarter guidance)
Total NIIQ4 2025about $25 billion (new fourth-quarter guidance)
Adjusted expenseQ4 2025approximately $24.5 billion (implying about $95.9 billion for full-year 2025) (new, increase driven by stronger revenue environment)
Card net charge-off rateFY2025approximately 3.3% (lowered on favorable delinquency trends)
NII ex-Markets (preliminary)FY2026about $95 billion (new preliminary central case)

Performance Breakdown

MetricYoYNote
Total revenue +9% Higher markets revenue as well as higher fees across asset management, investment banking, and payments, with NII from balance sheet growth offset by lower rates.
Expenses +8% Similar themes as prior quarters, including higher volume and revenue-related expense.
CCB revenue +9% Higher NII, largely on higher revolving balances.
CIB revenue +17% Higher revenues across markets, payments, investment banking, and security services.
FICC revenue +21% Higher revenues in rates and credit as well as strong performance in securitized products.
Equities revenue +33% Robust client activity across the franchise with notable outperformance in prime.
AWM revenue +12% Growth in management fees due to long-term net inflows and higher average market levels, as well as higher brokerage activity.
IB fees +16% A pickup in activity across products with particular strength in equity underwriting as the IPO market was active.

Earnings Call Themes & Trends

TopicPrevious mentionCurrent periodTrend
NBFI and private credit riskBroad NBFI framing with strong loss historyTricolor ($170M) and First Brands (no exposure) fraud cases drew attention; Dimon warned that when you see one cockroach there are probably more, while framing most NBFI lending as highly securedWorsening
Investment banking activityImproving pipeline and client sentimentRevived animal spirits with the busiest summer of announcements in a long time, robust IPO queue, and reviving acquisition financeImproving
Consumer and labor marketResilient consumer consistent with historical normsConsumer still resilient with delinquencies below expectations, but a potentially softening, low-hiring low-firing labor market is a key watch itemStable
Capital deploymentArresting the growth of excess capital and deploying into the real economyAnnounced an aspiration to add about $500 billion of security-related lending plus $10 billion of direct equity investments as an all-of-the-above use of excess capitalIncreasing
Expense growth and AI productivityInvesting where opportunities are greatestSignaled 2026 consensus of about $100 billion looks a little low; favors old-fashioned expense discipline and headcount constraint over unprovable AI savings claimsIncreasing

Q&A Summary

Are the Investor Day retail deposit growth assumptions of roughly 3% this year and 6% next year still intact?
Barnum said net new accounts remain strong (over 400,000 this quarter) but a lower savings rate, strong flows into investments, and slightly higher rates have pushed out the balance-per-account inflection, so growth is delayed even as the long-term trajectory stays intact.
Are you seeing differentiated credit fundamentals between public and private markets?
Barnum disclosed Tricolor contributed $170 million of charge-offs and that the firm has no First Brands exposure; he had not heard of private deals performing differently from public ones, though newer direct-lending underwriting carries slightly higher expected losses off very low wholesale charge-off levels.
Are things getting better into 2026 or are we at a tipping point for the labor market and credit?
Barnum said tipping point is too strong; the consumer is resilient and delinquencies are below expectations, but growth is already slowing and it is easy to imagine the labor market deteriorating, which would worsen consumer credit.
How much of a risk is lending to NBFIs given Tricolor and First Brands?
Barnum said the vast majority of NBFI lending is highly secured or structured and not viewed as more elevated than other risks; Dimon added that a downturn will reveal worse-than-expected losses in certain categories and warned that one cockroach usually means more.

More on Jpmorgan Chase & Co

Reported 2025-10-14 · figures from the Jpmorgan Chase & Co Q3 2025 earnings call.

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