In addition, management may also discuss non-GAAP operating performance results during today's call, including earnings before interest, taxes, depreciation, and amortization, or EBITDA and adjusted EBITDA. These factors combined to allow VITAS to achieve higher than expected revenue growth and EBITDA margins while continuing to add cushion to the Medicare Cap position in our Florida Combined Program. This strong performance makes us more confident than ever that VITAS has put the Florida cap issue of 2025 behind us and has returned to a normalized rate of growth. Total commercial revenue in the second quarter of 2026 increased 6.8% compared to the second quarter of 2025.

There were 30 productive commercial business managers in place for the entire quarter, resulting in a commercial revenue increase of approximately 13% in their respective branches. This compares to a commercial revenue in branches without a commercial business manager, which saw a decline of 1%. We continue to evaluate the ability of the remaining branches to add a commercial business manager, which will drive additional growth. Lead generation and the resulting cost of customer acquisition remained a challenge in the second quarter.

It is not expected to add a material amount of revenue or income in the last half of the year, but represents a nice growth opportunity for 2027 and beyond. Roto-Rooter is building positive operating momentum while being in a great position to take advantage of franchise acquisition opportunities as they arise. VITAS net revenue was $443.3 million in the second quarter of 2026, which is an increase of 11.9% when compared to the prior year period. This revenue increase is the result of a 6.1% increase in days of care and a geographically weighted average Medicare reimbursement rate increase of approximately 2.4%.

What went well
  • Consolidated revenue grew 8.8% to $673.3 million, GAAP diluted EPS rose 43.7% to $5.13, and adjusted diluted EPS grew 41.9% to $6.06, driven by strong performance at both business units.
  • VITAS exceeded even the high end of expectations, with net patient revenue up 11.9% to $443.3 million, average daily census up 6.1% to 23,687 (total census topping 24,000 for the first time in its history), admissions up 9% to 19,125, and adjusted EBITDA ex-cap up 20.6% to $80.6 million.
  • The 2025 Florida Medicare Cap issue is behind the company: no Florida cap limitation was recorded (versus $16.4 million a year ago), VITAS added $8.9 million to Florida cap cushion, and only $0.5 million of cap was accrued company-wide thanks to improved California admissions.
  • Chemed raised full-year guidance, lifting VITAS ADC growth to 5.75%-6.25%, revenue growth ex-cap to 8.25%-9.25%, and EBITDA margin ex-cap to 19%-19.5%, and raising total-company adjusted EPS guidance to $25.00-$25.75 (a 17.8% increase at the midpoint over 2025).
  • The business generated over $173 million of operating cash flow with minimal leverage, funding $33.5 million of Roto-Rooter franchise repurchases year to date (including a ~$12 million South Texas territory) and continued share buybacks.
  • Roto-Rooter's commercial revenue grew 6.8% (up ~13% in branches with a commercial business manager) and gross margin improved 135 basis points to 50.4%, while centralized water-restoration billing reduced write-offs by $1.3 million.
What went wrong
  • Roto-Rooter adjusted EBITDA was essentially flat at $48.5 million and its EBITDA margin fell 77 basis points to 21.1%, driven by roughly $3.1 million of higher internet marketing costs.
  • Lead generation remained a challenge: total leads fell 1.6%, free internet-search leads dropped 13.1%, and paid leads rose to 59% of the mix (from 54%), reflecting structural pressure from Google and AI on free traffic.
  • Water restoration revenue declined 6.7% amid the centralized-billing transition (average revenue per job down 3.5%, an improvement from a ~13% Q1 decline), and independent-contractor revenue fell 1.9%.
  • Roto-Rooter missed its internal EBITDA point estimate by about $1 million in the quarter, entirely due to marketing costs.
  • VITAS's average length of stay declined to 101.2 days from 137.1 a year earlier as hospital-directed admissions rose (positive for cap management but a shorter-stay mix).

Guidance Changes

MetricPeriodCurrent guidance
Total-company adjusted diluted EPSFY2026$25.00-$25.75 (midpoint +17.8% vs 2025's $21.55)
VITAS ADC growthFY20265.75%-6.25%
VITAS revenue growth (ex-Medicare Cap)FY20268.25%-9.25%
VITAS EBITDA margin (ex-Medicare Cap)FY202619%-19.5%
VITAS full-year Medicare Cap billing limitationFY2026$7 million
Roto-Rooter revenue growth / EBITDA marginFY20263%-3.5% / 21.5%-22.5% (unchanged)
Tax rate / share countFY202624.5% effective adjusted tax rate; ~13.5 million diluted shares

Performance Breakdown

MetricYoYNote
Consolidated revenue +8.8% to $673.3M VITAS revenue growth of 11.9% plus Roto-Rooter growth of 3.3%.
Income from operations $89.2M (13.3% margin) Up from $68.1 million a year ago on strong VITAS performance and disciplined costs.
GAAP diluted EPS $5.13 (+43.7%) GAAP net income of $67.7 million; also aided by a lower share count from buybacks; adjusted diluted EPS $6.06 (+41.9%).
VITAS net patient revenue +11.9% to $443.3M 6.1% higher days of care, a ~2.4% weighted Medicare rate increase, and a ~455 bps positive from Medicare Cap/contra-revenue changes, partly offset by acuity mix.
VITAS adjusted EBITDA (ex-cap) +20.6% to $80.6M (18.2% margin) Accelerated admissions and labor costs below budget; ADC up 6.1% to 23,687.
Roto-Rooter revenue +3.3% to $229.9M Commercial up 6.8% and residential up 1.7%, partly offset by a 6.7% water-restoration decline during the billing centralization.
Roto-Rooter adjusted EBITDA $48.5M (flat; 21.1% margin, -77 bps) Higher internet marketing costs offset gross-margin gains (gross margin +135 bps to 50.4%).
Operating cash flow >$173M Strong consolidated cash generation with minimal leverage, funding acquisitions and buybacks.

Earnings Call Themes & Trends

TopicPrevious mentionCurrent periodTrend
VITAS growth normalization2025 Florida Medicare Cap disruptionManagement declared the Florida cap issue behind it, with VITAS back to low-double-digit 'normalized' growth; hospital admissions held at a sustainable 42.9% of Florida admissions (target 42%-45%) to balance length of stay and build cap cushion.
De novo Florida programsNew market launchesNew starts in Marion, Pasco, and Pinellas counties combined 594 admissions; Manatee County admitted its first patient; two new inpatient units and two new facility relationships are slated for 2027, all supporting cap mitigation and growth.
Roto-Rooter lead generationRising paid-lead relianceFree internet leads keep declining (down 13.1%) as Google deprioritizes free traffic and AI encroaches; management sees a stabilized 'new normal' with paid leads at 59% and is pursuing strategies (commercial business managers, its app) to reduce Google reliance.
Roto-Rooter ancillary servicesCross-sell advantageExcavation and water-restoration sales, sold to existing customers at near-zero acquisition cost, now roughly match all other revenue sources and are the key margin advantage over competitors running plumbing/drain at thin margins; higher conversion helps offset marketing cost pressure.
Capital allocation / acquisitionsFranchise buy-ins and buybacks$33.5 million of franchise repurchases year to date (four franchises), a ~$12 million South Texas territory, and appetite for a larger Roto-Rooter acquisition before year-end, plus selective VITAS acquisitions in CON/barrier-to-entry states.
Hospice regulationProgram integrity focusManagement expects no unbundling of the hospice benefit and no material reimbursement change; an MA carve-in is shelved for 2027; the CON moratorium ends in November (possibly extended), and the 2027 final rule (national +2.4%, VITAS +1.9%) is due within weeks, with elevated program-integrity oversight expected.

Q&A Summary

Ben Hendrix (RBC) asked about the sustainability of VITAS's long-term ADC and revenue growth given the 42%-45% short-stay mix.
Joel Wherley said the growth is very sustainable, supported by KPI-driven resource management, and that VITAS has returned to normal growth into 2027; Kevin McNamara framed 'normal' as the low-double-digit net income growth VITAS averaged (~11%) over 21 years of Chemed ownership.
Ben Hendrix (RBC) asked about Roto-Rooter SG&A and the paid-versus-free lead mix.
Mike Witzeman said the situation is stable and not deteriorating but unlikely to improve much, and McNamara said Google structurally disfavors free leads (a 'new normal'), so Roto-Rooter is winning via commercial business managers, its app, and ancillary services that carry no incremental acquisition cost.
Brian Tanquilut (Jefferies) asked about the drivers and sustainability of VITAS margins beyond 2026.
Wherley credited expanding length of stay and balancing hospital versus community admissions, plus disciplined field labor and controllable costs; Witzeman added VITAS's benchmark of growing SG&A at half the rate of revenue provides durable leverage, making the current EBITDA ranges sustainable.
Brian Tanquilut (Jefferies) asked how Chemed views Roto-Rooter service-line expansion.
McNamara said adding services to the existing plumbing/drain customer base works well (near-zero acquisition cost), but efforts to grow adjacent services under the Roto-Rooter brand (e.g., air conditioning, water quality) have historically underperformed, so while the company keeps investigating, nothing currently rises to the level of a new initiative.
Joanna Gajuk (Bank of America) asked how Roto-Rooter can sustain its margin despite higher marketing costs and about acquisition appetite.
McNamara and Witzeman said improving conversion on higher-value ancillary services (water restoration, excavation) offsets marketing pressure, noting the ~$1 million Q2 miss was immaterial to the long-term outlook; McNamara expects a sizable Roto-Rooter franchise acquisition before year-end, while VITAS targets CON/barrier-to-entry markets subject to the moratorium.
Joanna Gajuk (Bank of America) asked about Medicare Cap cushion, de novo contribution, the 2027 Florida rate, and the regulatory outlook.
Wherley and McNamara said cushion is driven by admission-mix management (not just de novos), with a 101-day average length of stay keeping Florida safely within cap; the 2027 rate is national +2.4% (VITAS +1.9%), California improvement lowered this year's cap accrual, and management expects no unbundling or material reimbursement change but elevated program-integrity oversight.

More on Chemed Corp

Reported 2026-07-29 · figures from the Chemed Corp Q2 2026 earnings call.

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