Welcome to ACCESS Newswire's fourth quarter and year-ended 2025 earnings conference call. We deliver consistent year-over-year revenue, meaningful expansion and profitability, and continued operational discipline, all while investing in the platform innovations that position us for an exciting 2026. Revenue for the quarter came in at $5.8 million, up approximately $100,000 sequentially and essentially flat year-over-year. Adjusted EBITDA increased slightly to $881,000 from $871,000, representing 15% of revenue.

Gross margin continued to be strong at 77%, up from 75% in the same quarter of last year. Total active customers grew to 12,802, up from 12,445 in Q3, and up 4% year-over-year. Average recurring revenue per subscription customer also increased year-over-year from $10,844 to $12,534. Looking at the prior quarter, we still saw an 8% increase in ARR sequentially.

As Brian mentioned, this has been a transformational year for us and Q4 was another quarter of generating solid operating margins and cash flow. Core press release revenue is up approximately 2% from the same quarter of the prior year and 1% for the full year of 2025 compared to 2024. However, volume was slightly lower on a full year basis compared to the prior year. The increase in press release volume was more than offset by decreases in pro plan revenue, webcasting, and IR website revenue.

What went well
  • ACCESS Newswire moved to a majority-recurring model, with subscription revenue reaching 53% of total revenue in the fourth quarter (up from 45% in the same quarter of 2024) and roughly 53% for the full year 2025.
  • Average recurring revenue per subscription customer grew 16% year-over-year to $12,534 from $10,844, and rose 8% sequentially from $11,651, reflecting continued upsell success and deeper platform adoption.
  • Full-year adjusted EBITDA increased to $3.2 million, or 14% of revenue, up from $1.8 million (8% of revenue) in 2024, while fourth-quarter adjusted EBITDA edged up to $881,000 (15% of revenue) from $871,000.
  • Gross margin improved to 77% in both the fourth quarter and full year of 2025 (from 75% in Q4 2024 and 76% for full-year 2024), driven primarily by lower headcount and increased operational efficiency, partially offset by higher distribution costs.
  • Full-year non-GAAP net income rose to $2.2 million, or $0.57 per diluted share, from $720,000 ($0.19 per share) in 2024, and the deferred revenue balance grew 11% to $5.3 million as of December 31, 2025.
  • Total active customers grew to 12,802, up from 12,445 in Q3 and up 4% year-over-year, and the company sold 90 new customers in the fourth quarter at an average ARR of $12,991.
  • During 2025 the company completed its rebrand to ACCESS Newswire, divested its legacy compliance business, reduced debt by over 83%, retooled its back-office systems end to end, and launched sister brand pressrelease.com.
What went wrong
  • Full-year revenue declined 2%, or $438,000, to $22.6 million from $23.1 million in 2024, and fourth-quarter revenue was essentially flat, down $27,000 versus the same period of 2024.
  • Management said it was not pleased with churn and saw a slow second half of 2025, ending the year with 974 subscribing customers against an adjusted target of 1,200 subscribers set after the compliance divestiture.
  • Roughly 70% of subscription churn was attributed to credit card failures and payment issues rather than any problem with application use.
  • The company posted an operating loss of $761,000 for the fourth quarter and $1.9 million for the full year, while Q4 EBITDA fell to $251,000 (4% of revenue) from $770,000 (13%) a year earlier.
  • Fourth-quarter operating expenses rose $446,000, or 10%, driven by a roughly $336,000 one-time contract-settlement cost and higher advertising and trade-show spend for the pressrelease.com launch, and the company recorded a $250,000 impairment on a right-of-use asset and leasehold improvements tied to a December sublease.

Guidance Changes

MetricPeriodCurrent guidance
Subscribing customersEnd of 2026Targeting 1,500 subscribers by year-end 2026
ARR lift from social monitoringBeginning Q2 2026Approximately 25% ARR increase expected to begin in Q2 as the plus/pro social-monitoring upgrade adds about $200 per month per customer
Operating expensesFY2026Expected to hold at or below 2025 levels, aided by a lease exit saving about $320,000 per year (roughly $80,000 per quarter) plus further G&A and workflow-automation efficiencies
Subscription count and ARR per subscriberFY2026Both expected to accelerate, driven by new product suites launched at the end of 2025 and into 2026 and by trade-up and trade-in strategies
Long-term growth2026 and beyondManagement continues to believe product innovation and brand development will move the company toward double-digit growth and further ARR expansion

Performance Breakdown

MetricYoYNote
Total revenue (Q4 2025) Essentially flat, down $27K to $5.8M Higher core press release volume (up ~2% in the quarter) was largely offset by declines in pro plan revenue, webcasting, and IR website revenue; revenue was up about $100,000 sequentially.
Total revenue (FY2025) -2% to $22.6M Core press release revenue rose about 1% for the year, but volume was slightly lower and was offset by decreases in pro plan, webcasting, and IR website revenue.
Subscription revenue mix (Q4 2025) 53% of revenue, up from 45% Continued shift toward a subscription-first business as pay-as-you-go transitions to recurring ARR.
Gross margin 77% in Q4 (from 75%); 77% FY (from 76%) Lower headcount and increased operational efficiency within teams and systems, partially offset by increased distribution costs as the distribution footprint expanded.
Adjusted EBITDA (Q4 2025) +$10K to $881K (15% of revenue) A slight increase from $871,000 a year earlier on solid operating margins and cash flow.
Adjusted EBITDA (FY2025) +$1.4M to $3.2M (14% of revenue) Up from $1.8 million (8% of revenue) in 2024 on cost discipline and OpEx reduction.
GAAP loss from continuing operations (FY2025) $1.6M loss ($0.40/share) vs $13.3M loss ($3.47) The prior-year loss reflected a $14.15 million impairment of the Newswire trade name recorded in Q4 2024 tied to the 2025 rebrand.
Subscribing customers 974 vs 965 (from 972 in Q3) A slow second half of 2025 and elevated churn, mostly from credit card and payment failures, held subscriber growth below target.
ARR per subscriber +16% to $12,534 Upsell success and platform adoption; up 8% sequentially from $11,651.
Adjusted free cash flow (FY2025) $1.3M vs $2.8M The 2025 figure includes over $2.2 million paid in taxes primarily related to the compliance-business sale, versus only $342,000 in the prior year.

Earnings Call Themes & Trends

TopicPrevious mentionCurrent periodTrend
Subscription-first / ARR transitionPay-as-you-go mix with subscriptions at 45% of Q4 2024 revenueMoved the business to majority recurring subscriptions (53% of revenue), with ARR per subscriber up 16% year-over-year and management expecting subscription counts and ARR to accelerate in 2026.
Rebrand and portfolio focusSeparate Newswire and ACCESSwire brands plus a legacy compliance businessCompleted the strategic rebrand to ACCESS Newswire, divested the compliance business, reduced debt by over 83%, and launched sister brand pressrelease.com for single-circuit entry-level distribution.
AI product innovationAI editorial validation deployed internally, saving 5% of editorial time per releaseMade the AI editorial assistant customer-facing as ACCESS Verified, launched #KillTheReport agentic real-time distribution reporting, and added real-time social monitoring and sentiment analysis across more than 30 social platforms.
Marketplace partnershipsLaunched a Marketplace with add-ons including Hootsuite integration for scheduling, publishing, and analyzing content, positioned as a driver of ARR expansion and new-customer acquisition.
EDU program and Bateman pipelineLaunched Axis Edu and the Bateman Case Study CompetitionRolled out to universities on a zero-ARR model with over 2,000 free student users expected to convert at graduation; already closed two PR firms from Bateman efforts, with expansion planned across additional departments per campus.
Churn and customer experienceReset the customer experience team and management in November, found roughly 70% of churn stems from credit card and payment failures, and began removing monthly payment options in favor of quarterly and annual billing.
Expansion beyond PR/IR into marketingFocused on public relations and investor relations communicationsPlans to extend the platform into marketing communications where budgets are larger, which management says multiplies the total addressable market by four or five times, supported by partnerships like Hootsuite and an agile agent-builder technology stack.

Q&A Summary

Mike Grondahl (Northland Capital Markets) asked for examples of the incremental revenue expected from premium subscription tiers and per-release pricing.
Brian Balbirnie said subscribing customers can upgrade to a plus/pro version that adds social media monitoring for an incremental $200 per month, and expects the same add-on model to hold as more products launch through the year; customers who cannot commit to a full subscription can license individual products (such as social monitoring or a distribution report) on a per-release basis, building a pipeline to convert them to subscriptions later.
Grondahl (Northland) asked about volume and pricing trends on the Newswire side after volumes were down about 1% year-over-year.
Balbirnie said the company is holding price and completing renewals and new deals at higher per-release prices than the prior year, reflecting brand maturity; with largely fixed distribution, AI, and editorial costs, volume growth would drive significant gross-margin and EBITDA expansion. He expects volumes to increase as brands produce more content for LLM indexing, and noted more than 40% of new pressrelease.com customers in Q4 came back to repurchase.
Grondahl (Northland) asked how to think about OpEx in 2026 relative to 2025.
Balbirnie said there is room for further optimization, citing about $320,000 per year in savings from exiting a lease with two years remaining plus additional G&A savings from technology and workflow-automation efficiencies, and expects operating expenses to hold at or below 2025 levels.
Jacob Steusan (Lake Street Capital Markets) asked for a breakdown of the KPIs and whether the EDU customers are actual universities or students.
Balbirnie said they are actual universities, with the counted schools being departments that deployed the programs; research identified at least eight public-relations departments per university as further opportunity. The roughly 2,023 free student users are registered as EDU students, are not counted in customer or subscription numbers, and will convert to individual plans at graduation.
Steusan (Lake Street) asked whether the EDU customers carry higher or lower ARR.
Balbirnie said the EDU customers through the Bateman program are a zero-ARR model, provided at no cost by agreement with PRSSA during the program period; when Bateman ends they convert, and the company has already converted a couple and closed two PR firms this quarter as a result.
Steusan (Lake Street) asked how much of the roughly 200-basis-point year-over-year gross-margin improvement was AI-driven versus scale and ARR expansion.
Balbirnie said it was roughly 50/50 between ARR expansion and AI/efficiency gains in fixed distribution costs, and that scale is not yet the main contributor; he emphasized that fixed AI, distribution, and editorial costs mean rising volume will show even greater incremental gross margin, while human editorial review will always remain.
Steusan (Lake Street) asked what change in product or go-to-market strategy would be the biggest contributor to reaching a 1,500-subscriber target by year-end.
Balbirnie pointed to the retooled, agile technology stack that lets the company change applications within seconds rather than months, and to expanding beyond the press release into full storytelling across social, podcasts, blogs, and LLM citations. He said moving down the hall from PR and IR into marketing communications multiplies the total addressable market by four or five times, aided by partnerships like Hootsuite.
Brock Erwin (CleverInvesting LLC) asked whether share repurchases continued in Q1 and how the company thinks about the pace of buybacks versus other investments.
Balbirnie said the company repurchased a small amount (about 18,000 to 20,000 shares) in Q4 under the previously announced $1 million plan, with roughly three-quarters of the authorization remaining and expected to be executed in the first half of the year; the board will consider additional repurchases or other capital-allocation options once the plan is completed.
Erwin (CleverInvesting) asked what the company is doing to address churn and what it is learning from customers.
Balbirnie said the customer-experience team was reset in November with a new manager and rebuilt processes to measure time-to-value, but noted that about 70% of subscription churn comes from credit card failures and payment issues rather than product problems. The company is retooling its Magento front-end and payment intelligence and has begun moving customers from monthly to quarterly or annual billing to reduce those failures.

More on ACCESS Newswire Inc.

Reported 2026-03-19 · figures from the ACCESS Newswire Inc. Q4 2025 earnings call.

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